Once the money is pledged, there is no option to cancel, return, or request a refund through the Platform. Backers should carefully select the project they want to back and decide on the Reward they want to purchase. Once the purchase is made, it cannot be undone. Upon receiving the Reward, a request for refund or return shall be directed to the Creator only and it is at the Creator’s discretion to honour the request. Depending on the reason for return/refund a fee may be applied. The Platform shall hold no responsibility for any such refund or cancellation requests.
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